Hello Iris

Privacy Policy

Last updated: November 5, 2026

This policy explains what information the Hello Iris app and website collect, how we use it, and the choices you have. Hello Iris is operated by Daria Simhony LLC ("we", "us"). If you have questions, email hello@helloirisapp.com.

1. Who can use Hello Iris

Hello Iris is for adults. You must be 18 or older to create an account. We do not knowingly collect information from anyone under 18.

2. Information we collect

Information you give us

  • Account: your email address, name, password (stored securely and never visible to us), preferred language, time zone and currency.
  • Your business: what you tell us during setup and later, such as your type of business, goals, hours, and the facts Iris remembers from your chats (you can see and edit these in the app under "What Iris knows").
  • What you create in the app: chats with Iris, your plan, goals, tracked numbers, money entries, journal entries, saved items in the Business Hub, wins, habits, weekly reviews and feedback you send us.
  • Optional reasons for leaving: if you tell us why you are cancelling or deleting your account. Reasons given when deleting an account are kept without any link to you.

Information collected automatically

  • Usage records: which AI features you use, when, and how much they cost us to run. We use this to keep the service running, prevent abuse and manage costs.
  • Sign-in records: when you created your account and last signed in.

We do not use advertising trackers, we do not sell your information, and we do not share it for advertising.

3. Photos, voice and microphone

  • Receipt photos: when you choose "Snap a receipt", the photo is sent to our AI provider only to read the amount, date and details. The photo is not stored by Hello Iris.
  • Voice: when you talk to Iris, your phone or browser turns your speech into text using its own speech service (for example Apple, Google or your browser maker), under their privacy terms. Hello Iris receives only the text, never the audio.
  • Read aloud: Iris's replies are read aloud by your device.

4. How we use your information

  • To provide the app: coaching from Iris, your plan, goals, tracking, content, practice conversations and reports.
  • To personalize Iris's answers to your business. Iris uses your business profile, goals, plan, numbers, monthly money totals, wins and reviews, Business Hub items you mark "Iris can use this", and journal entries you choose to share. Private journal entries are never shown to Iris.
  • To manage your membership and access.
  • To keep the service safe, fix problems, and understand which features are used.
  • To answer you when you contact us.

5. Artificial intelligence

Iris is powered by Claude, an AI model made by Anthropic. When you use an AI feature, the information needed for that request (for example your message and relevant business context) is sent to Anthropic to generate a response. Under Anthropic's commercial terms, this information is not used to train their models. AI responses can be wrong; please read our Terms of Use.

6. Who we share information with

We share information only with service providers that help us run Hello Iris, and only as needed:

  • Supabase: secure database, sign-in and server hosting.
  • Anthropic: the AI that powers Iris.
  • Apple, Google and RevenueCat: processing and managing memberships. We do not receive your card details.
  • Stripe, if you pay by card outside the app stores: payment processing.
  • Cloudflare: hosting this website and our email.

We may also share information if the law requires it, to protect the rights and safety of our users or others, or as part of a sale or reorganization of our business (in which case this policy will continue to apply).

7. Who at Hello Iris can see your information

A small number of administrators can see account details (such as your name, email, sign-up date, membership and usage counts) to run the service. Administrators cannot see your chats, journal, money entries, Business Hub or business details.

8. How long we keep information

We keep your information while your account is open. When you delete your account, your account and everything in it are deleted permanently. Payment records kept by Apple, Google, RevenueCat or Stripe follow their own retention rules, and we may keep limited records where the law requires (for example for taxes).

9. Your choices and rights

  • See and edit: most of your information can be viewed and edited in the app.
  • Export: download your information from More → Export.
  • Delete: delete your account from Profile → Delete account, or see how to delete your account.
  • Iris's memory: fix or delete what Iris remembers under More → What Iris knows.

Depending on where you live (for example California, other US states, Mexico or the European Union), you may have additional rights to access, correct, delete or object to the use of your information. To use them, email hello@helloirisapp.com. We will not treat you differently for using your rights.

10. Security

We use encryption in transit, access controls that keep each person's data private to them, and limited administrator access. No system is perfectly secure, so please use a strong, unique password.

11. International users

Hello Iris is operated from the United States, and your information may be processed in the United States and other countries where our providers operate.

12. Changes to this policy

If we make important changes, we will tell you in the app or by email before they take effect.

13. Contact

Daria Simhony LLC
Email: hello@helloirisapp.com